Return Policy
Returns
Are you not satisfied with your purchase, or have you changed your mind? Please be aware that:
- You can return your order within 14 days of receipt.
- Returned items must be in their original condition, with all original labels and tags attached.
- Damaged items or items with stains will not be accepted.
- Items that were not purchased via this website cannot be returned.
- You will receive your refund after we received the parcel. It will be payed back the same way you payed.
- Please note we will deduct €6,95 for using the retour sticker!
Complaints
Have you received a product that is damaged or are there quality issues with items that you ordered from B-three? Please contact customer service info@bthree.nl. Warranty claims cannot be made for normal wear and tear, intentional damage, negligence, or failure to follow user instructions and/or treatment instructions.
Returns
Please note that the return costs are at your own expense or in case you use the retour sticker, we will defund €6,95.
You can send your parcel to:
Modexpress
Tav: afdeling retouren B-three
Heibloemweg 10
5704 BS Helmond
The Netherlands